We are on hand to help with the day to day management of your tenancy.
The West Housing Team looks after all of our homes in Carmarthenshire, Pembrokeshire and Ceredigion, this is over 900 homes.
Give the team a call on 01792 450044 or Free Phone 0800 0213930 and you will speak to Daniel, Carly and Siobhan who will be happy to help with your enquiry or you can contact your housing officer direct using the below info.
You will first meet your Community Housing Officer when we are showing you your new home and we will be there to provide help and advice with regards to your Tenancy Agreement and your rights and responsibilities as a tenant of Family Housing.
Rachel is here to help engagement with you as tenants and the local communities. You can get involved with groups such as tenants panel, scrutiny panel and more. If you'd like to get involved at Family Housing, Rachel is the one to talk to.
Emma is able to help you if are struggling financially, she can make sure you are receiving the correct benefits, getting discounts on things like council tax and water bills. If you are having any worries Emma is who you can have a chat with.