The West Housing Team looks after all of our homes in Carmarthenshire, Pembrokeshire and Ceredigion, this is over 900 homes.

Give the team a call on 01792 450044 or Free Phone 0800 0213930 and you will speak to Chris and Siobhan who will be happy to help with your enquiry or you can contact your housing officer direct using the below info.

West Area Housing Manager

Lisa Rees

Contact Details

01792 482448


Community Housing Officer

You will first meet your Community Housing Officer when we are showing you your new home and we will be there to provide help and advice with regards to your Tenancy Agreement and your rights and responsibilities as a tenant of Family Housing.

Steven Thornton

01792 482716


Areas covered include: Llanelli, Lwynhendy, Llangennech, Cross Hands

Rebecca Murphy

01792 482160

Areas covered include: Glanamman, Ammanford, Carmarthen, Llandeilo, Cardigan, Crymych

Housing Rents Officer

Lauren Thomas

01792 940159

Community Engagement Officer

Money Solutions Worker

Emma WilliamsEmma Williams

01792 482706

Emma is here to help engagement with you as tenants and the local communities. If you would like to get involved with groups such as tenants panel, scrutiny panel and more, get in touch with Emma.

Emma Rees

01792 940148


Emma is able to help you if are strug­gling financially, she can make sure you are receiving the correct benefits, getting discounts on things like council tax and water bills.