Tenants’ Panel is a group of tenants who meet to talk about what matters to all tenants.

The panel meet every 6 weeks in various locations to talk about what matters to tenants. There is an agenda and the meeting is run by a chairperson who is elected every 3 years with other officers such as a treasurer and secretary.

The best way to find out more is to visit the tenant website www.familytenant.co.uk or speak directly to an involved tenant by calling 07523 001745.

Scrutiny Group is a group of tenants who inspect our services, challenge the way we do things and make recommendations.

The group decide what they want to inspect. They meet with officers of Family Housing and get the information they need. They then go out and talk to tenants to gather opinions. You can find copies of their reports on the tenant website www.familytenant.co.uk

You will need a certain level of skill to be a scrutiny member but training and support will be given. Talk to a member of the group by ringing 07523 001745.

Tenants & Residents’ Associations organise activities for their sites and are involved with local community groups. We can help you set one up.

Reading group check letters and leaflets before they are sent to tenants to make sure they are clear and can be understood.

Workstreams meet with the contractors which we use for our various repairs to talk about working relations and performance.

There are many other groups to be involved with which can involve one-off meetings or an ongoing commitment.