Get Involved

Opportunities for you to make a difference

Get Involved

Opportunities for you to make a difference

Emma Williams

Carol Johns

Getting involved

There are many ways to get involved. It is not all about meetings. Fill in the odd survey, enter a competition or get involved with our new Tenant Hub, if you have more time to spare.

For more information, contact our friendly Community Engagement officers Carol and Emma.

Email: communityengagement@fha-wales.com

Carol: 01792 482762 or 07854017328

Emma: 01792 482706 or 07543368645

Your Opinion Counts

Feedback from tenants is very important to us – good or bad. It is only by finding out what you think that we can improve our services.

Provide Feed Back

It’s not all about meetings

You can be involved with many of the activities through email, post and telephone. Some of the activities are one-off, fun events.

If you want to become more involved, we will help with training and support.

The Easy Stuff

Fill in a satisfaction survey which you will receive in the post and you can be entered into a draw to win cash.

Open Days and Fun Days are used for gathering your opinions and to give you lots of useful information.

Our Annual Garden Competition is a fun way to get involved and improve your neighbourhood

Scrutiny Group

Scrutiny Group is a group of tenants who inspect our services, challenge the way we do things and make recommendations.

The group decide what they want to inspect. They meet with officers of Family Housing and get the information they need. They then go out and talk to tenants to gather opinions.

You will need a certain level of skill to be a scrutiny member but training and support will be given. Talk to Emma or Carol as above.

Other Groups

Tenants & Residents’ Associations organise activities for their sites and are involved with local community groups. We can help you set one up.

Family's Circle check things like leaflets before they are sent to tenants to make sure they are clear and can be understood.

Tenant Hub is our exciting new group who will be working on future projects to improve services.

There are many other groups to be involved with which can involve one-off meetings or an ongoing commitment. You can dip in and out, you can do it virtually or face-to-face, we will find a way to suit you!

TPAS Cymru - Tenant Pulse

TPAS Cymru are the tenant participation organisation for Wales. They’ve created an online tenant panel called Tenant Pulse which enables you to have your say on key tenant related issues. Your views help shape Welsh Government policy and other key organisations in Wales. You can sign up in minutes and for every survey you complete you’ll be entered in draws to win High St shopping vouchers. If you’d like to know more click on the Tenant Pulse button above.

Tenant Pulse

Digital Loans

We can lend you equipment like tablets, phones and data to help you get involved but also to help you with things like keeping in touch with friends and family, online shopping, paying bills and accessing our online services.

If you are interested in borrowing a device, contact Emma or Carol.

Family Housing Newsletter

Read our Spring Edition of Family Matters newsletter now!

You can also view or download an interactive copy of Family Matters from here

If you would like to download any of the puzzles you will find them on our competition page along with the competition entry form.

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