The following guide illustrates how we manage our repairs & maintenance service during the current Covid-19 pandemic. We have outlined the services you can expect to receive during the various phases of lockdown as set out by the Welsh Government. We are currently in the Red Phase.
Your safety and the safety of our staff and Contractors is our priority and we will only undertake work where it is safe to do so.
Our Contractors will carry out a risk assessment and will wear appropriate personal protective equipment before carrying out work.
We will ask you about your health and those in your household to establish if anyone has covid-19 symptoms before we enter your home.
For details on how to report a repair please click here
Our repairs and maintenance services will be fully operational, but we will ensure that all services are provided in line with government guidance such as social distancing, wearing of PPE etc