It is our responsibility to maintain your home to an acceptable standard so that you can live in a comfortable and safe environment.
As a tenant you will have some responsibilities for maintaining your home and you will find details of these in the tenant handbook.
As well as carrying out reactive repairs, either using our own maintenance team or through contractors, we also have a programme of improvements to maintain the quality of our homes.
A number of our tenants benefit from our estates service which maintains the common garden areas.
Our teams do things like:
They also clean communal areas such as stairs, hallways, lifts and laundry rooms. There is a charge for this service.
Here is a short video explaining the estates service
|Tenants' Right to Repair, 73 KB, PDF||Download|
|Repairs to your home, 74 KB, PDF||Download|