You and your Neighbours

The majority of us try to avoid causing nuisance to our neighbours and hope that they will do the same for us. Unfortunately there are times when annoyance is caused that leads to dispute and a breakdown in relationships. Persistent and deliberate disturbance is classed as anti-social behaviour.

Noise

Most frequently disturbance is caused by noise from television, music systems and radios being played too loud or by noisy behaviour and parties.

What to do if you are bothered by noisy neighbours

Firstly, talk to your neighbour and try to sort it out in a friendly way and reach an agreement.
If this doesn't work, speak to a Housing Officer.
If you wish to make a formal complaint, write to us.

What can we do?

We can work with the Council's Environmental Health Department and the Police to help you solve the problem.
We can try to arrange a meeting between everyone involved to try and reach an agreement.
As a last resort, we can consider taking legal action.

Other disagreements with neighbours

If the nuisance is something other than noise and you cannot sort out the problem with a friendly discussion, please discuss it with us. We will look into the matter, let you know if we can help and, if we can't, tell you who can help. We cannot take action unless you give us your name.

Harassment

Harassment because of race, colour, religion, sex, sexuality, disability or other matters, is not allowed under your tenancy agreement. If this is happening, you should let us know. We will try to help you and will take action against the tenants who are harassing you.

What you should do if you want to make a complaint

If you have spoken to your neighbour and the situation has not improved, you should contact us to explain the problems you have been having.
We will be able to tell you if we can help and give you advice.
After investigating your complaint, we may ask you to keep a diary of events. We may also ask you to speak to other people about the events, for example a solicitor.

Supported Housing if you live in supported housing, the support staff can help you sort out difficulties with neighbours. Support Workers will discuss this with you at the start of your occupancy and at support sessions. Some supported housing is in the form of shared housing. In these properties it is important that all occupants are careful not to cause nuisance to each other.

For us to take action to deal with anti-social behaviour in any form we need your support.