Request a call back
Comments, compliments, complaints

Mission, Vision and Values

Our Vision :

By 2020 we will be a strong and financially viable independent association; a landlord; employer and partner of choice that continues to make a positive difference to the health and well-being of our tenants and the communities we work in.

Our Mission :

To create strong, vibrant and resilient communities where people can live active, fulfilling, lives - living independently and safely.

Our Values : 

Our behaviour demonstrates what we value – our values determine how we behave towards our customers, our colleagues, our partners and our work; our values influence the decisions we make as individuals and as an organisation.

Innovation – we continuously strive to be the best we can whilst seeking creative ideas to improve and grow.

Honesty – we will be clear and truthful in what we say and do.

Trust – relationships are built on mutual trust and respect; we trust people to do the right things for the right reasons.

Fairness – we will endeavour to remove barriers and to treat people fairly and impartially.

Respect – we will treat people as individuals and value diversity.

Accountability – we will accept the responsibilities of our role and be accountable for our actions and for doing what is right.