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Family Housing Association has experienced significant change and uncertainty over the past few years.  The association has been operating under the guidance of an Interim Chief Executive Officer since November of 2014, due to regulatory intervention by Welsh Government over governance issues.  The board has also been in transition during this time, reflecting the changing requirements of the organisation.  One of the biggest and most important landmarks in the history of Family Housing was reached when the board decided to remain independent.  We will need a strong and experienced board with a diverse set of complimentary skills to help us navigate the road ahead.  I am very pleased to announce that during our recent recruitment drive we were able to appoint six excellent new board members.  The next essential step in creating stability for Family Housing was the recruitment of a permanent CEO.  After an open market search process, we have successfully identified and appointed our new Chief Executive.  I am delighted to announce that Karen Dusgate will continue in the post of CEO on a permanent basis effective July 1st, 2016.  Karen is an experienced, capable and well-respected housing Executive, who has done an exceptional job in the post of interim CEO.  Karen has successfully led the organisation through a complicated options appraisal, and has been instrumental in transforming the financial performance and the governance framework of Family Housing.  The board would like to congratulate Karen on her appointment, and we offer her our full support to help execute the recently approved business plan, and uphold the vision and values of our great association.

Chris Foxall

Gold CHS


Corporate Health Standard Award is an initiative for employers to improve the health of the workforce and their organisation. The Corporate

Health Standard, run by the Welsh Government, is the quality mark for workplace health promotion in Wales.


It is presented in bronze, silver, gold and platinum categories to public, private and third sector organisations implementing practices to promote the health and well-being of their employees.  The free service is delivered by Public Health Wales. Like other workplace quality initiatives, it is a progressive programme and organisations are reassessed every three years. The work to achieve the standard is consistent with the business excellence model, which drives quality and organisational development in many organisations.

On the 7th and 8th April 2016 a panel of 4 assessors attended our offices to assess us for the Gold Award, and we are pleased to inform you that we have achieved the Gold Award with flying Colours.


Tenancy (2)



Changes to the number of offers of accommodation Click here for more information




Our Commitment in doing the right thing has been recognised by the Welsh Government in our latest Regulatory Assessment! Click here to read more.



We have exciting news.. the Homes for Wales website is now live click here



The latest Welsh Economy Research Unit Report on the economic impact of Welsh Housing Associations has been published, you can read CHC's full press release as well as the full report here



The 'Your Benefits are Changing' campaign is led by Community Housing Cymru, a registered charity, and aims to inform people about welfare changes and to provide free independent advice and support to those affected. For more information click here